Shipping policy
At Fashionswest, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.
1. Where We Ship
We currently ship to the United States and selected international destinations.
2. Order Processing
Handling Time: Orders are processed within 1-2 business days (Monday to Friday).
Order Cut-off Time: 2:00 PM (GMT-05:00) Eastern Standard Time (New York).
Orders placed after the cut-off time will be processed on the next business day.
3. Shipping Rates & Delivery Timeframes
3.1 🇺🇸 United States
| Shipping Option | Transit Time | Price |
|---|---|---|
|
Standard Shipping Tracking Included |
7 to 10 business days | Free |
|
Premium Shipping Insurance & Tracking Included |
5 to 7 business days | $14.99 |
3.2 ✈️ International
Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong SAR, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Luxembourg, Malaysia, Malta, Mexico, Moldova, Monaco, Morocco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom.
| Shipping Option | Transit Time | Price |
|---|---|---|
|
International Standard Tracking Included |
7 to 12 business days | Free |
|
International Premium Insurance & Tracking Included |
6 to 10 business days | $14.99 |
4. Shipping Carriers
We use multiple shipping carriers including DHL, FedEx, and UPS to ensure reliable delivery.
5. Tracking Your Order
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
6. Contact Us
If you have any questions about your shipping or order, just reach out to us at support@fashionswest.com. We usually get back to you within 24 business hours. Our support team is available Monday to Friday: 12 PM–8 PM, to help you out.