Thank you for shopping with us! Please read our payment policy carefully to ensure you understand the terms and conditions that apply to transactions made through our website. If you have any questions, please feel free to contact our customer service team. You can easily get in touch with us via the Contact page; we are delighted to help.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- Google Pay
- Apple Pay
Payment Security
The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information is secure during the checkout process.
Payment Processing
We process payments immediately at the time of purchase. Because every item we sell is second-hand and typically a single, unique piece, charging your payment method at checkout also reserves that specific item for you. Once your payment has been successfully processed, you will receive a confirmation email with the details of your order.
Currency
Our website processes all payments in USD (United States Dollar). If you are shopping from outside the United States, your bank or payment provider will convert the amount to your local currency at their applicable exchange rate. Please note that your bank may charge a currency conversion or foreign transaction fee. Fashionswest is not responsible for any such fees.
Failed Transactions
If your payment is declined or fails:
- Check that your card details, Google Pay, or Apple Pay account have been entered or set up correctly.
- Contact your bank or payment provider for more information.
- Is the problem still occurring? Then contact our support team; we are ready to help you.
Refunds and Disputes
For information about refunds, exchanges, or disputes, please refer to our Refund & Return Policy.
For Further Inquiries
Our customer service is available Monday to Friday, from 12 PM–8 PM. If you have a problem, please contact us; we answer within 24 hours.
Phone:
Email: support@fashionswest.com
Address: 7901 4th St N Suite 300, St. Petersburg, FL 33702, United States
Fashionswest is a brand operated by [ ], a limited liability company registered in the United States. For any questions or concerns, please contact us at support@fashionswest.com.